A website is never truly finished. Themes, plugins and the underlying software need regular updates. Security threats change, hosting environments change and your business changes. A maintenance plan keeps everything running smoothly so you can focus on customers.
Core and plugin updates
Content management systems and plugins release updates to fix bugs, add features and patch security holes. These should be applied regularly, but never on the live site without a backup. We take a backup first, run the updates and check that the site still works. If something breaks, we roll back.
Backups and recovery
Backups should be automatic, stored off-site and tested. A backup that cannot be restored is not a backup. Your care plan should include daily or weekly backups of both files and the database, depending on how often the site changes.
Security monitoring
Security includes an SSL certificate, firewall rules, malware scanning, login protection and spam filtering. If your site accepts payments or personal data, security is even more important. We monitor for suspicious activity and take action before a problem grows.
Performance and uptime
A slow website loses visitors and rankings. Maintenance should include regular speed checks, image optimisation, cache review and uptime monitoring. If your site goes down, you should know quickly and have a path to get it back online.
Content and SEO reviews
Maintenance is also a chance to review content. Are prices still correct? Are contact details accurate? Do service pages still mention the right towns? Small changes add up. A quarterly review helps your site stay relevant and competitive for searches such as "Croydon web design" and related local terms.
If you would rather not handle this yourself, our Croydon website care plan covers all of the above.
Frequently asked questions
How often should a website be updated?
Most sites benefit from monthly updates. High-traffic ecommerce or booking sites may need more frequent attention. Critical security releases should be applied as soon as possible.
What happens if an update breaks my site?
We restore the last known good backup, then investigate the cause and apply a fix. This is why backups are the first step in any maintenance routine.
Do I need a care plan if my site is small?
Even small sites need updates and security. A care plan gives you peace of mind and saves time. It also means you have someone to call when something goes wrong.
